Terms & Conditions Rafi88 – A Complete Guide for Malaysian Players

To register and use rafi88's services, you must meet all of the following eligibility requirements without exception. Rafi88 reserves the right to decline any registration or close an existing account if these requirements are not satisfied at any time.

• Minimum age of 18: You must be at least 18 years of age at the time of registration. Rafi88 reserves the right to request proof of age at any time, and any account found to have been registered by an underage individual will be closed immediately.
• Malaysian residents: rafi88's services are designed exclusively for players residing in Malaysia. Accessing the platform from jurisdictions where online gambling is strictly prohibited is entirely the user's own responsibility.
• Accurate and truthful information: All information you provide during registration — including your full name, phone number, email address, and MyKad number — must be accurate, complete, and up to date. Providing false information is grounds for account closure.
• Not on the self-exclusion list: You may not register for or use rafi88 if you have previously applied for self-exclusion from our platform and that exclusion period is still active.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.

Your rafi88 account is personal and non-transferable. You are fully responsible for all activities that occur under your account and must take reasonable steps to keep your login credentials secure at all times.

Each individual is permitted to hold only one active account on rafi88. Opening more than one account — whether under your own name, a family member's name, a false identity, or another person's details — is a serious violation. Rafi88 reserves the right to close all associated accounts and withhold any outstanding balances if this violation is detected.

• Strong password: Use a combination of uppercase letters, lowercase letters, numbers, and symbols. Do not reuse passwords from your other accounts.
• Two-factor authentication (2FA): Rafi88 encourages all members to enable 2FA via account settings for an added layer of protection.
• Never share your login details: Rafi88 will never ask for your password via email, LiveChat, or WhatsApp. Do not share this information with anyone.
• Log out after each session: Especially when using a shared device or public WiFi network, always log out of your rafi88 account after each session.
• Report suspicious activity: If you suspect unauthorised access to your account, contact the rafi88 support team immediately via LiveChat or email at support@rafi88.asia.

Rafi88 only accepts deposits in Malaysian Ringgit (RM) via approved payment methods. All deposits are processed through secure, encrypted payment channels. There are no processing fees for deposits made using any of the methods listed below.

• The payment method used for deposits must be in the same name as the rafi88 account holder. Deposits from third-party accounts are not accepted and will be returned.
• Rafi88 is not liable for any delays caused by technical issues on the part of your bank or e-wallet provider.
• Any failed or delayed deposits will be investigated and resolved within 24 business hours. Please contact rafi88 customer support with proof of the transaction if an issue arises.

Rafi88 strives to process all withdrawal requests as quickly as possible. Withdrawals will only be processed to a bank account, e-wallet, or payment method held in the same name as the rafi88 account — no exceptions.

• Minimum withdrawal: RM 30 per request for all methods.
• Daily maximum withdrawal: RM 30,000 for regular members; RM 100,000 for Platinum and Diamond VIP members.
• Processing time: 5 to 15 minutes for KYC-verified accounts. Platinum and Diamond VIP members enjoy instant withdrawals 24 hours a day.
• KYC verification: Accounts that have not completed identity verification may experience delays on their first withdrawal. The KYC process is typically completed within 1 business day.
• Security check: Rafi88 reserves the right to conduct additional security checks on unusually large withdrawal requests or those displaying patterns of suspicious activity.
• Bonus balance: Any remaining bonus balance that has not met the wagering requirements cannot be withdrawn and will be forfeited if a withdrawal is made before wagering is completed.

All bonuses and promotions offered by rafi88 are subject to the specific terms and conditions stated alongside each offer. The following general conditions apply to all rafi88 promotions unless explicitly stated otherwise.

Wagering requirements refer to the total amount you need to wager before winnings derived from a bonus can be withdrawn. For example, if you receive a RM 100 bonus with a 10x wagering requirement, you must place a total of RM 1,000 in bets before the bonus balance becomes withdrawable.

• Different wagering requirements apply to different game types — bets placed on slots typically count at 100%, while table games and Sports Betting may only count at 10%–20%.
• Bonuses are non-transferable between accounts and may only be used by the original recipient.
• Rafi88 reserves the right to void any bonus obtained through fraudulent means, including the use of multiple accounts or exploitation of technical errors.
• Bonuses have an expiry period — typically 7 to 30 days depending on the bonus type. Please check the specific terms for each promotion on the rafi88 Promotions page.
• Rafi88 reserves the right to modify, suspend, or terminate any promotion at any time with appropriate notice to affected players.

All games available on rafi88 — including slots, Live Casino, table games, and specialty games — are operated in accordance with the standard rules set by their respective game providers. Rafi88 acts as a distribution platform and does not modify the rules established by licensed providers.

• All decisions are final: All game outcomes generated by the RNG system or a Live Casino dealer are final and may not be disputed unless there is clear evidence of a technical failure.
• Technical failure: If a game is interrupted due to a technical failure (internet disconnection, server disruption), rafi88 will attempt to recover the betting record from the system. In cases where recovery is not possible, the affected bets will be refunded to the player.
• Betting limits: Each game has set minimum and maximum bet limits. Bets placed outside these limits will not be accepted by the system.
• Use of third-party software: The use of bots, automation software, or any tool that provides an unfair advantage in gameplay is strictly prohibited and may result in account closure.

The rafi88 Sports Betting section covers a wide range of sports including football (Liga Super Malaysia, EPL, La Liga), badminton (BWF World Tour, Thomas Cup), NBA, tennis (Grand Slam), and over 30 other sports. All Sports Betting is subject to the following additional terms.

• Pre-match betting: Markets close once an event begins. Bets accepted before market closure are binding even if match information changes (player injuries, weather conditions, etc.).
• In-play betting (live matches): Odds are updated in real time during matches. Rafi88 reserves the right to temporarily suspend in-play markets during critical match events to prevent unfair outcomes.
• Match postponed or cancelled: If a match is postponed by more than 12 hours from its original scheduled time, all pre-match bets will be voided and refunded. For in-play matches, the policy depends on how much of the match has elapsed — refer to Section 7.4 for full details.
• Official results: Rafi88 uses results issued by official sports bodies as the basis for settling bets. Protests, appeals, or result changes after a match has concluded do not apply for bet settlement purposes.
• Erroneous odds: If odds are published as a result of an obvious technical or human error (odds that deviate significantly from the market), rafi88 reserves the right to void the affected bets and return the staked amount to the player.

Rafi88 maintains a fair and safe gaming environment for all players. The following actions are strictly prohibited and may result in permanent account suspension or closure, as well as forfeiture of any remaining account balance.

• Opening or using more than one account for the purpose of exploiting bonuses or promotions.
• The use of bots, automated scripts, card-counting software, or any technological tool that provides an unfair advantage.
• Money laundering or using the rafi88 platform for any financial activity that is illegal under Malaysian law.
• Providing false information during registration, identity verification, or in any communication with the rafi88 support team.
• Exploiting technical errors or system vulnerabilities that result in an unfair advantage — even if the error was not caused by any deliberate action on your part.
• Using another person's account or allowing someone else to use yours, even with their consent.
• Sports Betting fraud — including match-fixing or the use of insider information not available to the general public.

You may close your rafi88 account at any time by contacting the support team. Prior to closure, all active wagering requirements must be completed or forfeited, and any remaining balance may be withdrawn in accordance with the standard withdrawal procedure.

Rafi88 also reserves the right to suspend or close an account under the following circumstances:

• Confirmed breach of these terms and conditions.
• Requests from Malaysian law enforcement authorities.
• Account inactive for more than 12 consecutive months.
• Activity indicating potential fraud or money laundering.

For inactive accounts, rafi88 reserves the right to charge an administrative fee of RM 10 per month after 12 months of inactivity. Members will be notified via their registered email before any such charge is applied.

Rafi88 takes the protection of your personal data seriously. Information you provide to us is collected, stored, and processed in accordance with rafi88's Privacy Policy, which applies in full alongside these terms and conditions.

• Your personal data is used solely for identity verification, transaction processing, account-related communications, and improving your user experience.
• Rafi88 does not sell or share your personal data with third parties for marketing purposes without your explicit consent.
• All data is protected with 256-bit SSL encryption and stored in a secure server environment with restricted access.
• You have the right to request access to your personal data held by rafi88, or to request a correction if any of it is inaccurate.

For full details on how rafi88 handles your personal data, please read Privacy Policy our detailed.

Rafi88 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure the best possible performance at all times, certain limitations apply to our liability.

• Rafi88 is not liable for any losses arising from internet service disruptions, user device issues, or circumstances beyond our control (force majeure).
• In the event of a technical error that causes incorrect odds or results to be displayed, rafi88 reserves the right to void the affected bets in the interest of fairness for all players.
• Rafi88's maximum total liability to any player under any circumstances is limited to the amount deposited by that player within the 30 days preceding the claim.
• Gambling carries financial risk. Rafi88 makes no guarantee that you will profit from any activity on our platform.

Rafi88 is committed to responsible gambling practices. We believe gambling should remain purely a form of entertainment — and we provide a range of tools to help players manage their activity wisely.

• Personal deposit limit: Set your own daily, weekly, or monthly deposit limits through your account settings. These limits take effect immediately once activated.
• Loss limits and time limits: Set a loss limit per session or a playing time limit to help you stay in control.
• Cooling-off period: The option to take a break from playing for anywhere between 24 hours and 6 months is available in your account settings.
• Permanent self-exclusion: If you feel that gambling is becoming a problem, you may apply for permanent self-exclusion from rafi88 through our support team.
• Professional support: rafi88's dedicated responsible gaming team is here to help. For additional resources, visit the Responsible Gaming us.